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Welcome, Guest. Please login or register. Fri Jun 14, 2024 18:11
SMSTools3 Community » Help and support Bottom

Getting inconsistent error message +CMS ERROR: 500 (Unknown error)

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Author Post
Member
Registered:
Jan 2015
Location: Australia
Operating system name and version: Debian 6
Version of smsd: 3.1.14
Smsd installed from: sources
Name and model of a modem / phone: Vodafone (Huawei)
Interface: USB

Hello,

We are getting inconsistent error "+CMS ERROR: 500 (Unknown error)". Messages with the same content and phone number get sent successfully but some time it fails. We have two devices (GSM) and both are having the same behaviour.

Any help will be greatly appreciated. Thanks in advance.

Following are the logs:



And following are the config details:

devices = GSM1,GSM2
outgoing = /var/spool/sms/outgoing
checked = /var/spool/sms/checked
incoming = /var/spool/sms/incoming
infofile = /var/run/smstools/smsd.working
pidfile = /var/run/smstools/smsd.pid
outgoing = /var/spool/sms/outgoing
checked = /var/spool/sms/checked
failed = /var/spool/sms/failed
incoming = /var/spool/sms/incoming
sent = /var/spool/sms/sent
stats = /var/log/smsd_stats
loglevel = 7
national_prefixes = 0
blocktime = 60
receive_before_send = no
autosplit = 3
alarmhandler = /home/sms/devel/scripts/errmail.sh
alarmlevel = 2
eventhandler = /home/sms/devel/scripts/postaction.sh
[GSM1]
device = /dev/ttyUSB0
baudrate = 115200
check_memory_method = 1
memory_start = 0
incoming = yes
outgoing = yes
voicecall_hangup_ath = yes
hangup_incoming_call = yes
voicecall_ignore_modem_response = yes
cs_convert = yes
decode_unicode_text = yes
internal_combine = yes
[GSM2]
device = /dev/ttyUSB4
baudrate = 115200
check_memory_method = 1
memory_start = 0
incoming = yes
outgoing = yes
voicecall_hangup_ath = yes
hangup_incoming_call = yes
voicecall_ignore_modem_response = yes
cs_convert = yes
decode_unicode_text = yes
internal_combine = yes
 
 
'smsdconf' Syntax Highlight powered by GeSHi


Thanks..

Regards,
Chintan

Member
Registered:
Jan 2015
Location: Cluj, Romania
Hello,

I have this problem also.
When i send a lot of SMS messages, after about 10-15 run, I get error 500.
I think the problem has to do with the SM memory of the USB modem.

I'll post here, if a manage to solve it.

Member
Registered:
Mar 2013
Location: France
Hello,

Try with
Quote
receive_before_send = yes

Regards,
Freeshman

Member
Registered:
Jan 2015
Location: Cluj, Romania
Hello,

My conf file is below:



With other mobile operators i don't get this error. I'be tested with Orange and Telekom.
i think this is a problem with Vodafone network.

Regards,
George

Member
Registered:
Jan 2015
Location: Australia
Topic owner
Hi,

Just to give an update - We haven't received this failed message since a week now (without anything changed)..
So I have to agree with George. It must be related to mobile network (in our case its Vodafone as well).

Regards,
Chintan

Member
Registered:
Jan 2015
Location: Cluj, Romania
Hello,

After some testing, my conclusions are:
1. Vodafone network - when sending at an invalid number or at a number that is not in use you get an error from smsc that smstool3 can't manage. Therefore you get error 500.

2. Orange network - when sending at an invalid number or at a number that is not in use you get a notification like:
Quote
SMS received (report, Message_id: 92, Status: 48,Temporary error, SC specific, unknown), From: 40723228343

When testing with valid mobile numbers, i don't get that error!

Regards,
George

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