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SMSTools3 Community » Help and support Bottom

[fixed in 3.1.9] Cannot receive SMS from Huawei E620 GPRS Modem

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Author Post
Member
Registered:
Jun 2010
Location: Singapore
Operating system name and version: ubuntu 10.04 (lucid)
Version of smsd: smstools3-3.1.8
Smsd installed from: sources
Name and model of a modem: Huawei E620
Interface: USB

Hi Keke,

First, thank you very much for your great product. I am loving it. :D

I managed to set it up with your simple guide from the website and example config file within few minutes. Then I tried to send out an sms and fortunately it works like charm. I, however, cannot manage to receive sms messages till now. I read and tried different options but still no luck. :(

If you don't mind, I would like to ask a help to figure out my problem on receiving messages.

Followings are my config and smsd.log for your reference;

Config


Log


Best regards,
Alex Kent


« Last edit by keke on Mon Jun 14, 2010 16:16, 169 months ago. »
Administrator
Registered:
May 2009
Location: Jyväskylä, Finland
You have set echo on ("E1") in the second init string. Usually this should not be used, but it is not causing this trouble.

Perhaps the trouble has something to do with missing line breaks. There must be a line break after "+CMGR: 1,,46" and also before "OK". To verify this, use a global setting log_unmodified = yes and retry. Show a piece of log using a Code block.

It may also be interesting to know are you probably running 64 bit Ubuntu?

Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Hi,

Thank you very much for your prompt reply. I will retry with the suggested solution after my work.

And yes, I have been using Ubnutu 64bit edition.

Thanks again.

Administrator
Registered:
May 2009
Location: Jyväskylä, Finland
If possible, you could try with this version:

h t t p : / / smstools3.kekekasvi.com/test/smstools3-3.1.8-test2.tar.gz


« Last edit by keke on Fri Sep 03, 2010 15:34, 167 months ago. »
Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Hi KeKe,

Thanks for your reply.

I will try it out with the version you suggested but first, may i know how to uninstall the current version first?

Best regards,
Alex Kent

Administrator
Registered:
May 2009
Location: Jyväskylä, Finland
No need to uninstall. Just extract the package to some new directory, make and run ./smsd in the src directory.

Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Hi KeKe,

First, I tried with "log_unmodified = yes" and below are the trace logs for your reference:


Member
Registered:
Jun 2010
Location: Singapore
Topic owner
When I test with the suggested gz file.

I get the following lines:


Administrator
Registered:
May 2009
Location: Jyväskylä, Finland
It's executed with:

make
./smsd


However, your log shows that this problem is not related to line breaks. On the other thread there is a similar problem, which probably is resolved. In your case there is more code in smsd to change, and I have not yet made those changes. I try to make those changes as soon as possible, probably within a few hours. You can then download a new version and try with it.

You do not need to continue with the current test version.

Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Hi KeKe,

I am glad that I choose SMS Server Tools 3.

Thank you very much for your effort. Please take your time.

By the way, does this problem specific to Huawei products? Btw, can you suggest me the best 3G/GSM Modem that works perfectly with SMS Server Tools 3 without any hassle and suitable for multi-user environment setup?

If I choose this product from the link, will it work perfectly?

Anyway, I will wait your reply for now. Thanks very much again.

Best regards,
Alex Kent


« Last edit by alexanderfuture on Tue Jun 15, 2010 13:54, 169 months ago. »
Administrator
Registered:
May 2009
Location: Jyväskylä, Finland
alexanderfuture wrote
By the way, does this problem specific to Huawei products?

No.

alexanderfuture wrote
Btw, can you suggest me the best 3G/GSM Modem that works perfectly with SMS Server Tools 3 without any hassle and suitable for multi-user environment setup?

I cannot recommend any specific model or manufacturer, but usually modems based on the Wavecom chip are good. And traditional RS-232 interface is more reliable than USB.

Here is the version which should work on your server, please try it:

h t t p : / / smstools3.kekekasvi.com/test/smstools3-3.1.8-test3.tar.gz


« Last edit by keke on Fri Sep 03, 2010 15:34, 167 months ago. »
Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Thanks for your prompt reply and suggestion about the modem.

For the code, I will try it out with "make and run ./smsd" this evening. Will update you again. C ya...
:)

Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Hi,

As suggested, I downloaded, made and ran ./smsd in src folder. Still no sms receives from my modem.

Here is the log result for today:


...




« Last edit by keke on Wed Jun 16, 2010 13:38, 169 months ago. »
Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Hi,

Another thing is I saw a file in incoming folder as soon as I ran smsd that I downloaded.

here it is:


Administrator
Registered:
May 2009
Location: Jyväskylä, Finland
Thanks for the testing and reports. The original problem is gone, but the version test3 still has some places which may cause errors while running smsd on your server. I try to publish 3.1.9 tomorrow.

The log shows that you can send messages successfully when using international prefix with numbers.

Receiving works too, but the received message is a sent message which you have tried to send before, but it has failed because of the number format. Your modem has stored that message into it's memory, and now when you are reading messages, that message was read. Sent messages are not decoded, that's causes strange looking incoming file. Now the message is removed from the memory of a modem.

I do not know about Huawei, but there probably is some setting which controls if failed messages are stored or not. Hopefully you have a manual for this device.

Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Hi KeKe,

Thanks for your reply.

I am glad that the primary problem is gone.

Quote
Your modem has stored that message into it's memory, and now when you are reading messages, that message was read. Sent messages are not decoded, that's causes strange looking incoming file. Now the message is removed from the memory of a modem.

If it is the case, should i try reading messages from the sim card? If yes, may i know how to tweak my config? Or else, should i try with 32bit OS? Actually, I did not put the memory card to my modem.

Unfortunately, I do not have the manual with me and also I couldn't manage to find the technical manual anywhere on the internet..... :(

Anyway, thanks so much for your supports.

Member
Registered:
Jun 2010
Location: Singapore
Topic owner
I think, I found the manual. Here it is:
link to docs.google.com

Which section should i refer to ?


« Last edit by keke on Wed Jun 16, 2010 15:02, 169 months ago. »
Administrator
Registered:
May 2009
Location: Jyväskylä, Finland
alexanderfuture wrote
Quote
Your modem has stored that message into it's memory, and now when you are reading messages, that message was read. Sent messages are not decoded, that's causes strange looking incoming file. Now the message is removed from the memory of a modem.

If it is the case, should i try reading messages from the sim card? If yes, may i know how to tweak my config? Or else, should i try with 32bit OS? Actually, I did not put the memory card to my modem.

Your system is currently using the memory of SIM card. Modems usually have also ME memory which is internal, not a card. However, the SIM is ok to use.

When you take care of the number format, you do not get those "failed sent" messages anymore.

This latest problem with a sent message has nothing to do with OS. Continue with 64bit and upgrade smsd to 3.1.9 as soon as it's available.

Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Thanks for your prompt reply.

That was fast...

I will update it as suggested.

Thanks again.

Administrator
Registered:
May 2009
Location: Jyväskylä, Finland
alexanderfuture wrote
Which section should i refer to ?

It looks like a users manual of Huawei's software, not a technical manual of a modem. With a quick view I did not find any required information. But use the modem as it's now, you have no problems when all destination numbers are correct.

Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Ok then. I will wait for the new version. :)

Administrator
Registered:
May 2009
Location: Jyväskylä, Finland
The 3.1.9 is now available.

Member
Registered:
Jun 2010
Location: Singapore
Topic owner
cool!... I will update now and test it out.

Member
Registered:
Jun 2010
Location: Singapore
Topic owner
Hi,

I tested it out. This time I can't send sms. Receiving part, i haven't tested yet. Here is the log for your reference.


...



...




« Last edit by keke on Thu Jun 17, 2010 13:08, 169 months ago. »
Member
Registered:
Jun 2010
Location: Singapore
Topic owner
For your information, this is my current config file.


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