Operating system name and version: suse linux 11
Version of smsd: 3.1.11
Smsd installed from: sources
Name and model of a modem: Teramis (?!)
Interface: serial

please let me know if more information than this one is need...

thanks...


here below a the conf file and some log. apparently the machine is talking to the modem as far as AT commands. but can't figure out the "2010-11-21 22:22:15,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 1. TIME" part. i have been using a sim card that is working on a normal phone hardware. double and triple checked...

conf:
devices = GSM1 logfile = /var/log/smsd.log loglevel = 7 [GSM1] device = /dev/ttyS0 incoming = yes ## baudrate = 115200 baudrate = 38400

and here is the log file:

2010-11-21 22:22:02,2, smsd: Smsd v3.1.11 started. 2010-11-21 22:22:02,2, smsd: Running as root:root. 2010-11-21 22:22:02,7, smsd: Running startup_check (shell): /tmp/smsd_script.QYkZb8 /tmp/smsd_data.5j5krH 2010-11-21 22:22:02,7, smsd: Done: startup_check (shell), execution time 0 sec., status: 0 (0) 2010-11-21 22:22:02,4, smsd: File mode creation mask: 022 (0644, rw-r--r--). 2010-11-21 22:22:02,5, smsd: Outgoing file checker has started. PID: 5237. 2010-11-21 22:22:02,5, GSM1: Modem handler 0 has started. PID: 5238. 2010-11-21 22:22:02,5, GSM1: Using check_memory_method 1: CPMS is used. 2010-11-21 22:22:02,6, GSM1: Checking device for incoming SMS 2010-11-21 22:22:02,6, GSM1: Checking if modem is ready 2010-11-21 22:22:02,7, GSM1: -> AT 2010-11-21 22:22:02,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:07,7, GSM1: put_command expected (OK)|(ERROR), timeout occurred. 1. 2010-11-21 22:22:07,7, GSM1: <- 2010-11-21 22:22:08,7, GSM1: -> . 2010-11-21 22:22:08,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:13,7, GSM1: put_command expected (OK)|(ERROR), timeout occurred. 2. 2010-11-21 22:22:13,7, GSM1: <- 2010-11-21 22:22:13,7, GSM1: -> AT 2010-11-21 22:22:13,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:13,7, GSM1: <- OK 2010-11-21 22:22:13,6, GSM1: Pre-initializing modem 2010-11-21 22:22:13,7, GSM1: -> ATE0+CMEE=1 2010-11-21 22:22:13,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:14,7, GSM1: <- OK 2010-11-21 22:22:14,6, GSM1: Checking if modem needs PIN 2010-11-21 22:22:14,7, GSM1: -> AT+CPIN? 2010-11-21 22:22:14,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:14,7, GSM1: <- +CPIN: READY OK 2010-11-21 22:22:14,7, GSM1: -> AT+CSQ 2010-11-21 22:22:14,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:15,7, GSM1: <- +CSQ: 99,99 OK 2010-11-21 22:22:15,6, GSM1: Checking if Modem is registered to the network 2010-11-21 22:22:15,7, GSM1: -> AT+CREG? 2010-11-21 22:22:15,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:15,7, GSM1: <- +CREG: 0,2 OK 2010-11-21 22:22:15,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 1. TIME 2010-11-21 22:22:16,7, GSM1: -> AT+CSQ 2010-11-21 22:22:16,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:17,7, GSM1: <- +CSQ: 99,99 OK 2010-11-21 22:22:17,7, GSM1: -> AT+CREG? 2010-11-21 22:22:17,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:17,7, GSM1: <- +CREG: 0,2 OK 2010-11-21 22:22:17,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 2. TIME 2010-11-21 22:22:18,7, GSM1: -> AT+CSQ 2010-11-21 22:22:18,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:19,7, GSM1: <- +CSQ: 99,99 OK 2010-11-21 22:22:19,7, GSM1: -> AT+CREG? 2010-11-21 22:22:19,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:19,7, GSM1: <- +CREG: 0,2 OK 2010-11-21 22:22:19,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 3. TIME 2010-11-21 22:22:20,7, GSM1: -> AT+CSQ 2010-11-21 22:22:20,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:21,7, GSM1: <- +CSQ: 99,99 OK 2010-11-21 22:22:21,7, GSM1: -> AT+CREG? 2010-11-21 22:22:21,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:21,7, GSM1: <- +CREG: 0,2 OK 2010-11-21 22:22:21,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 4. TIME 2010-11-21 22:22:22,7, GSM1: -> AT+CSQ 2010-11-21 22:22:22,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:23,7, GSM1: <- +CSQ: 99,99 OK 2010-11-21 22:22:23,7, GSM1: -> AT+CREG? 2010-11-21 22:22:23,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:23,7, GSM1: <- +CREG: 0,2 OK 2010-11-21 22:22:23,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 5. TIME ...................................................................................................... 2010-11-21 22:22:37,7, GSM1: -> AT+CSQ 2010-11-21 22:22:37,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:37,7, GSM1: <- +CSQ: 99,99 OK 2010-11-21 22:22:37,7, GSM1: -> AT+CREG? 2010-11-21 22:22:37,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:37,7, GSM1: <- +CREG: 0,2 OK 2010-11-21 22:22:37,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 12. TIME 2010-11-21 22:22:39,7, GSM1: -> AT+CSQ 2010-11-21 22:22:39,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:39,7, GSM1: <- +CSQ: 99,99 OK 2010-11-21 22:22:39,7, GSM1: -> AT+CREG? 2010-11-21 22:22:39,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:39,7, GSM1: <- +CREG: 0,2 OK 2010-11-21 22:22:39,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 13. TIME 2010-11-21 22:22:41,7, GSM1: -> AT+CSQ 2010-11-21 22:22:41,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:41,7, GSM1: <- +CSQ: 99,99 OK 2010-11-21 22:22:41,7, GSM1: -> AT+CREG? 2010-11-21 22:22:41,7, GSM1: Command is sent, waiting for the answer 2010-11-21 22:22:41,7, GSM1: <- +CREG: 0,2 OK 2010-11-21 22:22:41,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 14. TIME 2010-11-21 22:22:43,7, GSM1: -> AT+CSQ 2010-11-21 22:22:43,7, GSM1: Command is sent, waiting for the answer etc....

would appreciate and input...


thanks....

Your modem says that the quality of signal is unknown or not measurable. This may mean that the antenna is broken, or the modem tries to register to the wrong network or with the wrong frequency. It's still trying to register, but without success.

I do not know that Teramis (?!) modem. Do you have a manual (link) for it, including specifications and AT command set? If you have, it might be helpful.

You could use the modem setting report_device_details = yes and then restart smsd. Show the log here. It may show some important information about your modem.

When you tested the SIM on a normal phone, what was the model of a phone, what was the network and frequency of it?

hey thanks for the reply....

the modem is brand new out of the box Terminus gsm 864q. here is a link to it:

http://secure.conwin.com/cgi-bin/store/cp-app.cgi?usr=51H1964371&rnd=7961674&rrc=N&pg=prod&ref=53360

the sim card is works on a droid device model HTC Hero on the AT&T in the us. the frequencies (for quad band) are:

Quad-band GSM/GPRS/EDGE: * 850/900/1800/1900 MHz

(http://www.htc.com/www/product/hero/specification.html)


according to the modem user guide (http://www.janus-rc.com/Documentation/terminus_gsm864q_user_guide_.pdf) the AT commands need to specify the set are:

AT#SELINT=2 //use of most recent AT command set
AT#ENS=1 // AT&T/Cingular configuration

i believe that was done connecting directly to the modem via ttyv and entering those commands...

apparently the report_device_details = yes didn't add much to the log. here is a new piece of log:

2010-11-22 19:38:58,2, smsd: Smsd v3.1.11 started. 2010-11-22 19:38:58,2, smsd: Running as root:root. 2010-11-22 19:38:58,7, smsd: Running startup_check (shell): /tmp/smsd_script.3rmKAT /tmp/smsd_data.3DxZK9 2010-11-22 19:38:58,7, smsd: Done: startup_check (shell), execution time 0 sec., status: 0 (0) 2010-11-22 19:38:58,4, smsd: File mode creation mask: 022 (0644, rw-r--r--). 2010-11-22 19:38:58,5, smsd: Outgoing file checker has started. PID: 9724. 2010-11-22 19:38:58,5, GSM1: Modem handler 0 has started. PID: 9725. 2010-11-22 19:38:58,5, GSM1: Using check_memory_method 1: CPMS is used. 2010-11-22 19:38:58,6, GSM1: Checking device for incoming SMS 2010-11-22 19:38:58,6, GSM1: Checking if modem is ready 2010-11-22 19:38:59,7, GSM1: -> AT 2010-11-22 19:38:59,7, GSM1: Command is sent, waiting for the answer 2010-11-22 19:38:59,7, GSM1: <- AT OK 2010-11-22 19:38:59,6, GSM1: Pre-initializing modem 2010-11-22 19:38:59,7, GSM1: -> ATE0+CMEE=1 2010-11-22 19:38:59,7, GSM1: Command is sent, waiting for the answer 2010-11-22 19:38:59,7, GSM1: <- ATE0+CMEE=1 OK 2010-11-22 19:38:59,6, GSM1: Checking if modem needs PIN 2010-11-22 19:39:00,7, GSM1: -> AT+CPIN? 2010-11-22 19:39:00,7, GSM1: Command is sent, waiting for the answer 2010-11-22 19:39:00,7, GSM1: <- +CPIN: READY OK 2010-11-22 19:39:00,7, GSM1: -> AT+CSQ 2010-11-22 19:39:00,7, GSM1: Command is sent, waiting for the answer 2010-11-22 19:39:00,7, GSM1: <- +CSQ: 99,99 OK 2010-11-22 19:39:00,6, GSM1: Signal Strength Indicator: not present of not measurable, Bit Error Rate: not known or not detectable 2010-11-22 19:39:00,6, GSM1: Checking if Modem is registered to the network 2010-11-22 19:39:01,7, GSM1: -> AT+CREG? 2010-11-22 19:39:01,7, GSM1: Command is sent, waiting for the answer 2010-11-22 19:39:01,7, GSM1: <- +CREG: 0,2 OK 2010-11-22 19:39:01,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 1. TIME 2010-11-22 19:39:02,7, GSM1: -> AT+CSQ 2010-11-22 19:39:02,7, GSM1: Command is sent, waiting for the answer 2010-11-22 19:39:03,7, GSM1: <- +CSQ: 99,99 OK 2010-11-22 19:39:03,5, GSM1: Signal Strength Indicator: not present of not measurable, Bit Error Rate: not known or not detectable 2010-11-22 19:39:03,7, GSM1: -> AT+CREG? 2010-11-22 19:39:03,7, GSM1: Command is sent, waiting for the answer 2010-11-22 19:39:03,7, GSM1: <- +CREG: 0,2 OK 2010-11-22 19:39:03,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 2. TIME 2010-11-22 19:39:04,7, GSM1: -> AT+CSQ 2010-11-22 19:39:04,7, GSM1: Command is sent, waiting for the answer 2010-11-22 19:39:05,7, GSM1: <- +CSQ: 99,99 OK 2010-11-22 19:39:05,5, GSM1: Signal Strength Indicator: not present of not measurable, Bit Error Rate: not known or not detectable 2010-11-22 19:39:05,7, GSM1: -> AT+CREG? 2010-11-22 19:39:05,7, GSM1: Command is sent, waiting for the answer 2010-11-22 19:39:05,7, GSM1: <- +CREG: 0,2 OK 2010-11-22 19:39:05,5, GSM1: MODEM IS NOT REGISTERED, WAITING 1 SEC. BEFORE RETRYING 3. TIME 2010-11-22 19:39:06,7, GSM1: -> AT+CSQ

thanks....

nerdo wrote

according to the modem user guide (http://www.janus-rc.com/Documentation/terminus_gsm864q_user_guide_.pdf) the AT commands need to specify the set are:

AT#SELINT=2 //use of most recent AT command set
AT#ENS=1 // AT&T/Cingular configuration

i believe that was done connecting directly to the modem via ttyv and entering those commands...

As the ENS functionality is disabled by default, you could check what are the current values.

Stop the smsd if it's running. Start it in communication mode: smsd -C GSM1. Follow instructions on the screen.

Type ATE1 (and Enter) to set "echo on".

Check those settings:

AT#SELINT?

AT#ENS?

If you need to change those settings, I assume that also saving is required:
AT&P0
AT&W0

thanks keke. ENS was returning 0. it had to be 1. thanks...