Operating system name and version: ubuntu 10.04
Version of smsd: 3.1.14
Smsd installed from:
Name and model of a modem / phone: BENQ M32
Interface: USB


smsd.conf



Sending a message using sendsms script I get

2011-01-28 10:07:14,6, GSM1: I have to send 1 short message for /var/spool/sms/checked/send_qFHHLy 2011-01-28 10:07:14,6, GSM1: Sending SMS from to 447890xxxxxx 2011-01-28 10:07:14,6, GSM1: Checking if modem is ready 2011-01-28 10:07:14,7, GSM1: -> AT 2011-01-28 10:07:14,7, GSM1: Command is sent 2011-01-28 10:07:15,7, GSM1: -> AT 2011-01-28 10:07:15,7, GSM1: Command is sent, waiting for the answer 2011-01-28 10:07:15,7, GSM1: <- OK 2011-01-28 10:07:15,6, GSM1: Pre-initializing modem 2011-01-28 10:07:15,7, GSM1: -> ATE0+CMEE=1;+CLIP=1;+CREG=2 2011-01-28 10:07:15,7, GSM1: Command is sent, waiting for the answer 2011-01-28 10:07:16,7, GSM1: <- OK 2011-01-28 10:07:16,6, GSM1: Initializing modem 2011-01-28 10:07:16,7, GSM1: -> AT+CNMI=0,0,0,1,0 2011-01-28 10:07:16,7, GSM1: Command is sent, waiting for the answer 2011-01-28 10:07:16,7, GSM1: <- OK 2011-01-28 10:07:16,7, GSM1: -> AT+CSQ 2011-01-28 10:07:16,7, GSM1: Command is sent, waiting for the answer 2011-01-28 10:07:17,7, GSM1: <- +CSQ: 11,0 OK 2011-01-28 10:07:17,6, GSM1: Signal Strength Indicator: (11,0) -91 dBm (Workable), Bit Error Rate: less than 0.2 % 2011-01-28 10:07:17,6, GSM1: Selecting PDU mode 2011-01-28 10:07:17,7, GSM1: -> AT+CMGF=0 2011-01-28 10:07:17,7, GSM1: Command is sent, waiting for the answer 2011-01-28 10:07:17,7, GSM1: <- OK 2011-01-28 10:07:17,7, GSM1: -> AT+CMGS=39 2011-01-28 10:07:17,7, GSM1: Command is sent, waiting for the answer 2011-01-28 10:07:18,7, GSM1: <- > 2011-01-28 10:07:18,7, GSM1: -> 0011000A9187092666480000FF1DF4F29C0E6A97E7F3F0B90C32CBDF6D50DD9DC683E8E5391D2403 2011-01-28 10:07:18,7, GSM1: Command is sent, waiting for the answer 2011-01-28 10:07:18,7, GSM1: <- +CMS ERROR: 33825 2011-01-28 10:07:18,3, GSM1: The modem answer was not OK: +CMS ERROR: 33825 2011-01-28 10:07:18,5, GSM1: Waiting 12 sec. before retrying

Can not find any ref to CMS Error

NB - sim works in phone okay - have also tried it with an
smsc

any advise would be very helpful thanks

Paul

This looks very strange...

The log says that you are sending to the number which starts with the country code 44. However, the PDU says that message is tried to send to 7890xxxxxx, without a country code.

Have you edited the log? The original message file is in the /var/spool/sms/failed directory. Can you verify that there surely is To: 447890 etc. as a recipient?

And in the log, later there is a line which says "Sending SMS to <number> failed, trying time n sec. Retries: n.", what exactly is the number in that line?

Hi

thanks for the update.

We have swapped over the SIM this morning to check and see if the problem followed the SIM or not
but it was much the same apart from some cms error: 332 - which I understand are network time outs but I am not sure what I can or should do about the the other CMS error remains

from the smsd.log :-

2011-01-31 14:21:54,6, GSM1: Checking device for incoming SMS 2011-01-31 14:21:54,6, GSM1: Checking if modem is ready 2011-01-31 14:21:54,7, GSM1: -> AT 2011-01-31 14:21:54,7, GSM1: Command is sent 2011-01-31 14:21:54,7, GSM1: -> AT 2011-01-31 14:21:54,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:21:55,7, GSM1: <- OK 2011-01-31 14:21:55,6, GSM1: Pre-initializing modem 2011-01-31 14:21:55,7, GSM1: -> ATE0+CMEE=1;+CLIP=1;+CREG=2 2011-01-31 14:21:55,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:21:55,7, GSM1: <- OK 2011-01-31 14:21:55,6, GSM1: Initializing modem 2011-01-31 14:21:55,7, GSM1: -> AT+CNMI=0,0,0,1,0 2011-01-31 14:21:55,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:21:56,7, GSM1: <- OK 2011-01-31 14:21:56,7, GSM1: -> AT+CSQ 2011-01-31 14:21:56,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:21:56,7, GSM1: <- +CSQ: 99,0 OK 2011-01-31 14:21:56,6, GSM1: Signal Strength Indicator: not present of not measurable, Bit Error Rate: less than 0.2 % 2011-01-31 14:21:56,6, GSM1: Selecting PDU mode 2011-01-31 14:21:56,7, GSM1: -> AT+CMGF=0 2011-01-31 14:21:56,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:21:57,7, GSM1: <- OK 2011-01-31 14:21:57,6, GSM1: Checking memory size 2011-01-31 14:21:57,7, GSM1: -> AT+CMGL=4 2011-01-31 14:21:57,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:21:57,7, GSM1: <- OK 2011-01-31 14:21:57,6, GSM1: Used memory is 0 2011-01-31 14:21:57,6, GSM1: No SMS received 2011-01-31 14:22:03,6, GSM1: Checking device for incoming SMS 2011-01-31 14:22:03,6, GSM1: Checking if modem is ready 2011-01-31 14:22:04,7, GSM1: -> AT 2011-01-31 14:22:04,7, GSM1: Command is sent 2011-01-31 14:22:04,7, GSM1: -> AT 2011-01-31 14:22:04,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:04,7, GSM1: <- OK 2011-01-31 14:22:04,6, GSM1: Pre-initializing modem 2011-01-31 14:22:05,7, GSM1: -> ATE0+CMEE=1;+CLIP=1;+CREG=2 2011-01-31 14:22:05,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:05,7, GSM1: <- OK 2011-01-31 14:22:05,6, GSM1: Initializing modem 2011-01-31 14:22:05,7, GSM1: -> AT+CNMI=0,0,0,1,0 2011-01-31 14:22:05,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:05,7, GSM1: <- OK 2011-01-31 14:22:06,7, GSM1: -> AT+CSQ 2011-01-31 14:22:06,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:06,7, GSM1: <- +CSQ: 7,0 OK 2011-01-31 14:22:06,6, GSM1: Signal Strength Indicator: (7,0) -99 dBm (Marginal), Bit Error Rate: less than 0.2 % 2011-01-31 14:22:06,6, GSM1: Selecting PDU mode 2011-01-31 14:22:06,7, GSM1: -> AT+CMGF=0 2011-01-31 14:22:06,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:06,7, GSM1: <- OK 2011-01-31 14:22:06,6, GSM1: Checking memory size 2011-01-31 14:22:07,7, GSM1: -> AT+CMGL=4 2011-01-31 14:22:07,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:07,7, GSM1: <- OK 2011-01-31 14:22:07,6, GSM1: Used memory is 0 2011-01-31 14:22:07,6, GSM1: No SMS received 2011-01-31 14:22:09,5, smsd: Moved file /var/spool/sms/outgoing/send_aA2DDy to /var/spool/sms/checked 2011-01-31 14:22:10,6, GSM1: I have to send 1 short message for /var/spool/sms/checked/send_aA2DDy 2011-01-31 14:22:10,6, GSM1: Sending SMS from to 4478906XXXXX 2011-01-31 14:22:10,6, GSM1: Checking if modem is ready 2011-01-31 14:22:10,7, GSM1: -> AT 2011-01-31 14:22:10,7, GSM1: Command is sent 2011-01-31 14:22:11,7, GSM1: -> AT 2011-01-31 14:22:11,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:11,7, GSM1: <- OK 2011-01-31 14:22:11,6, GSM1: Pre-initializing modem 2011-01-31 14:22:11,7, GSM1: -> ATE0+CMEE=1;+CLIP=1;+CREG=2 2011-01-31 14:22:11,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:12,7, GSM1: <- OK 2011-01-31 14:22:12,6, GSM1: Initializing modem 2011-01-31 14:22:12,7, GSM1: -> AT+CNMI=0,0,0,1,0 2011-01-31 14:22:12,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:12,7, GSM1: <- OK 2011-01-31 14:22:12,7, GSM1: -> AT+CSQ 2011-01-31 14:22:12,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:13,7, GSM1: <- +CSQ: 8,0 OK 2011-01-31 14:22:13,6, GSM1: Signal Strength Indicator: (8,0) -97 dBm (Marginal), Bit Error Rate: less than 0.2 % 2011-01-31 14:22:13,6, GSM1: Selecting PDU mode 2011-01-31 14:22:13,7, GSM1: -> AT+CMGF=0 2011-01-31 14:22:13,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:13,7, GSM1: <- OK 2011-01-31 14:22:13,7, GSM1: -> AT+CMGS=33 2011-01-31 14:22:13,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:14,7, GSM1: <- > 2011-01-31 14:22:14,7, GSM1: -> 0011000C914487092666480000FF15206499CD7E835A207A794E07B5CBF379F85C06 2011-01-31 14:22:14,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:14,7, GSM1: <- +CMS ERROR: 33825 2011-01-31 14:22:14,3, GSM1: The modem answer was not OK: +CMS ERROR: 33825 2011-01-31 14:22:14,5, GSM1: Waiting 12 sec. before retrying 2011-01-31 14:22:26,6, GSM1: Checking if modem is ready 2011-01-31 14:22:27,7, GSM1: -> AT 2011-01-31 14:22:27,7, GSM1: Command is sent 2011-01-31 14:22:27,7, GSM1: -> AT 2011-01-31 14:22:27,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:27,7, GSM1: <- OK 2011-01-31 14:22:27,6, GSM1: Pre-initializing modem 2011-01-31 14:22:28,7, GSM1: -> ATE0+CMEE=1;+CLIP=1;+CREG=2 2011-01-31 14:22:28,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:28,7, GSM1: <- OK 2011-01-31 14:22:28,6, GSM1: Initializing modem 2011-01-31 14:22:28,7, GSM1: -> AT+CNMI=0,0,0,1,0 2011-01-31 14:22:28,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:28,7, GSM1: <- OK 2011-01-31 14:22:29,7, GSM1: -> AT+CSQ 2011-01-31 14:22:29,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:29,7, GSM1: <- +CSQ: 99,0 OK 2011-01-31 14:22:29,6, GSM1: Signal Strength Indicator: not present of not measurable, Bit Error Rate: less than 0.2 % 2011-01-31 14:22:29,6, GSM1: Selecting PDU mode 2011-01-31 14:22:29,7, GSM1: -> AT+CMGF=0 2011-01-31 14:22:29,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:30,7, GSM1: <- OK 2011-01-31 14:22:30,7, GSM1: -> AT+CMGS=33 2011-01-31 14:22:30,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:30,7, GSM1: <- > 2011-01-31 14:22:30,7, GSM1: -> 0011000C914487092666480000FF15206499CD7E835A207A794E07B5CBF379F85C06 2011-01-31 14:22:30,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:31,7, GSM1: <- +CMS ERROR: 33825 2011-01-31 14:22:31,3, GSM1: The modem answer was not OK: +CMS ERROR: 33825 2011-01-31 14:22:31,5, GSM1: Waiting 12 sec. before retrying 2011-01-31 14:22:43,6, GSM1: Checking if modem is ready 2011-01-31 14:22:43,7, GSM1: -> AT 2011-01-31 14:22:43,7, GSM1: Command is sent 2011-01-31 14:22:43,7, GSM1: -> AT 2011-01-31 14:22:43,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:44,7, GSM1: <- OK 2011-01-31 14:22:44,6, GSM1: Pre-initializing modem 2011-01-31 14:22:44,7, GSM1: -> ATE0+CMEE=1;+CLIP=1;+CREG=2 2011-01-31 14:22:44,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:44,7, GSM1: <- OK 2011-01-31 14:22:44,6, GSM1: Initializing modem 2011-01-31 14:22:44,7, GSM1: -> AT+CNMI=0,0,0,1,0 2011-01-31 14:22:44,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:45,7, GSM1: <- OK 2011-01-31 14:22:45,7, GSM1: -> AT+CSQ 2011-01-31 14:22:45,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:45,7, GSM1: <- +CSQ: 99,0 OK 2011-01-31 14:22:45,6, GSM1: Signal Strength Indicator: not present of not measurable, Bit Error Rate: less than 0.2 % 2011-01-31 14:22:45,6, GSM1: Selecting PDU mode 2011-01-31 14:22:45,7, GSM1: -> AT+CMGF=0 2011-01-31 14:22:45,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:46,7, GSM1: <- OK 2011-01-31 14:22:46,7, GSM1: -> AT+CMGS=33 2011-01-31 14:22:46,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:46,7, GSM1: <- > 2011-01-31 14:22:46,7, GSM1: -> 0011000C914487092666480000FF15206499CD7E835A207A794E07B5CBF379F85C06 2011-01-31 14:22:46,7, GSM1: Command is sent, waiting for the answer 2011-01-31 14:22:47,7, GSM1: <- +CMS ERROR: 33825 2011-01-31 14:22:47,3, GSM1: The modem answer was not OK: +CMS ERROR: 33825 2011-01-31 14:22:47,4, GSM1: Sending SMS to 447890xxxxxx failed, trying time 37 sec. Retries: 2. 2011-01-31 14:22:47,6, GSM1: Moved file /var/spool/sms/checked/send_aA2DDy to /var/spool/sms/failed/send_aA2DDy 2011-01-31 14:22:47,2, GSM1: Fatal error: sending failed 3 times. Blocking 180 sec.

the failed file

root@xxxxxx-test:/var/spool/sms/failed# pg send_aA2DDy
To: 447890626684
Modem: GSM1
IMSI: 234100303687173
Fail_reason: +CMS ERROR: 33825
Failed: 11-01-31 14:22:47
PDU: 0011000C914487092666480000FF15206499CD7E835A207A794E07B5CBF379F85C06

Thanks in advance for any help

Regards

Paul

In the new log the number format is correct in PDU, meaning that it does not cause this cms error.

Can you receive messages which are sent from your phone to the modem? I guess that no, but please verify this.

You have set check_network to zero. Why is that? If you do not disable checking, what is the result when registration is checked?

We could not receive messages.

I removed the line #check_network = 0

from the smsd.conf file and restarted the sms3 server process. still pick up the same errors

I moved the GSM Modem to another UBS Port just to see if that made any difference - which I did
we are now able to send and receive sms messages.

Not sure why moving the usb port - changed things - because we have done that once before, also when we first tested SMS Server tools using an old Samsung G600 we used that port for about 3 weeks with out a problem.

Thanks Very much for your help and support -

Paul