Operating system name and version: ubuntu 10.10
Version of smsd: 3.1.14
Smsd installed from: sources
Name and model of a modem / phone: Samsung D900e Phone
Interface: USB


Have been using this phone for 4 months now - moved servers from an old HP G3 to a Dell Pc
this has been working for about 4 weeks - now I started to get the following problems

2011-03-02 22:35:07,6, modem1: Checking if modem is ready 2011-03-02 22:35:07,7, modem1: -> AT 2011-03-02 22:35:07,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:08,7, modem1: <- OK 2011-03-02 22:35:08,6, modem1: Pre-initializing modem 2011-03-02 22:35:08,7, modem1: -> ATE0+CMEE=1;+CREG=2 2011-03-02 22:35:08,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:08,7, modem1: <- OK 2011-03-02 22:35:08,7, modem1: -> AT+CSQ 2011-03-02 22:35:08,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:09,7, modem1: <- +CSQ: 6,99 OK 2011-03-02 22:35:09,6, modem1: Signal Strength Indicator: (6,99) -101 dBm (Marginal), Bit Error Rate: not known or not detectable 2011-03-02 22:35:09,6, modem1: Checking if Modem is registered to the network 2011-03-02 22:35:09,7, modem1: -> AT+CREG? 2011-03-02 22:35:09,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:09,7, modem1: <- +CREG: 2,1,"0C5A","3730" OK 2011-03-02 22:35:09,6, modem1: Modem is registered to the network 2011-03-02 22:35:09,6, modem1: Selecting PDU mode 2011-03-02 22:35:09,7, modem1: -> AT+CMGF=0 2011-03-02 22:35:09,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:10,7, modem1: <- OK 2011-03-02 22:35:10,6, modem1: Checking memory size 2011-03-02 22:35:10,7, modem1: -> AT+CPMS? 2011-03-02 22:35:10,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:10,7, modem1: <- +CPMS: "ME",0,200,"ME",0,200,"ME",0,200 OK 2011-03-02 22:35:10,6, modem1: Used memory is 0 of 200 2011-03-02 22:35:10,6, modem1: No SMS received 2011-03-02 22:35:10,6, modem1: Sending SMS from to 447890XXXXXX 2011-03-02 22:35:10,6, modem1: Checking if modem is ready 2011-03-02 22:35:11,7, modem1: -> AT 2011-03-02 22:35:11,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:11,7, modem1: <- OK 2011-03-02 22:35:11,6, modem1: Pre-initializing modem 2011-03-02 22:35:11,7, modem1: -> ATE0+CMEE=1;+CREG=2 2011-03-02 22:35:11,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:11,7, modem1: <- OK 2011-03-02 22:35:12,7, modem1: -> AT+CSQ 2011-03-02 22:35:12,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:12,7, modem1: <- +CSQ: 6,99 OK 2011-03-02 22:35:12,6, modem1: Signal Strength Indicator: (6,99) -101 dBm (Marginal), Bit Error Rate: not known or not detectable 2011-03-02 22:35:12,6, modem1: Checking if Modem is registered to the network 2011-03-02 22:35:12,7, modem1: -> AT+CREG? 2011-03-02 22:35:12,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:12,7, modem1: <- +CREG: 2,1,"0C5A","3730" OK 2011-03-02 22:35:12,6, modem1: Modem is registered to the network 2011-03-02 22:35:12,6, modem1: Selecting PDU mode 2011-03-02 22:35:13,7, modem1: -> AT+CMGF=0 2011-03-02 22:35:13,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:13,7, modem1: <- OK 2011-03-02 22:35:13,7, modem1: -> AT+CMGS=23 2011-03-02 22:35:13,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:35:13,7, modem1: <- > 2011-03-02 22:35:14,7, modem1: -> 0011000C914487092666480000FF0AF4F29C0E92C974331A? 2011-03-02 22:35:14,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:36:14,7, modem1: put_command expected (OK)|(ERROR), timeout occurred. 1. 2011-03-02 22:36:14,7, modem1: <- 2011-03-02 22:36:14,3, modem1: The modem did not answer (expected OK). 2011-03-02 22:36:14,5, modem1: Waiting 12 sec. before retrying 2011-03-02 22:36:26,6, modem1: Checking if modem is ready 2011-03-02 22:36:26,7, modem1: -> AT 2011-03-02 22:36:26,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:36:31,7, modem1: put_command expected (OK)|(ERROR), timeout occurred. 2. 2011-03-02 22:36:31,7, modem1: <- 2011-03-02 22:36:31,7, modem1: -> ? 2011-03-02 22:36:31,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:36:36,7, modem1: put_command expected (OK)|(ERROR), timeout occurred. 3. 2011-03-02 22:36:36,7, modem1: <- 2011-03-02 22:36:36,7, modem1: -> AT 2011-03-02 22:36:36,7, modem1: Command is sent, waiting for the answer 2011-03-02 22:36:41,7, modem1: put_command expected (OK)|(ERROR), timeout occurred. 4. 2011-03-02 22:36:41,7, modem1: <- 2011-03-02 22:36:42,7, modem1: -> ?

smsd.conf is



I added the send_delay and Send_handshake to try and fix the problem

Also as I spent years working under change control - ~I am sure that no updates on the system
have taken place in the last two weeks

As everything has been working in the past, I cannot imagine what is causing the problem now.

After the PDU is sent, the modem stops answering. Do you know if that SMS was received or not?

You could add a modem setting verify_pdu = yes. This causes that smsd will check what is echoed back from the modem, when the PDU is sent. In some cases this may detect if there is a problem with communication, but it's not sure if this helps in your case.

I have added that to smsd.conf

restarted

sent a test message - here is the output

tail -f /var/log/smsd.log
2011-03-04 12:52:21,6, modem1: Modem is registered to the network 2011-03-04 12:52:21,6, modem1: Selecting PDU mode 2011-03-04 12:52:21,7, modem1: -> AT+CMGF=0 2011-03-04 12:52:21,7, modem1: Command is sent, waiting for the answer 2011-03-04 12:52:22,7, modem1: <- OK 2011-03-04 12:52:22,7, modem1: -> ATE1+CMGS=23 2011-03-04 12:52:22,7, modem1: Command is sent, waiting for the answer 2011-03-04 12:52:22,7, modem1: <- > 2011-03-04 12:52:22,7, modem1: -> 0011000C914487092666480000FF0AF4F29C0E92C974331A 2011-03-04 12:52:23,7, modem1: Command is sent, waiting for the answer 2011-03-04 12:53:23,7, modem1: put_command expected (OK)|(ERROR), timeout occurred. 1. 2011-03-04 12:53:23,7, modem1: <- 0011000C914487092666480000FF0AF4F29C0E92C974331A 2011-03-04 12:53:23,5, modem1: Verify PDU: OK 2011-03-04 12:53:23,7, modem1: -> ATE0 2011-03-04 12:53:23,7, modem1: Command is sent, waiting for the answer 2011-03-04 12:53:29,7, modem1: put_command expected (OK)|(ERROR), timeout occurred. 2. 2011-03-04 12:53:29,7, modem1: <- ATE0 2011-03-04 12:53:29,3, modem1: The modem answer was not OK: 0011000C914487092666480000FF0AF4F29C0E92C974331A 2011-03-04 12:53:29,5, modem1: Waiting 12 sec. before retrying 2011-03-04 12:53:41,6, modem1: Checking if modem is ready 2011-03-04 12:53:41,7, modem1: -> AT 2011-03-04 12:53:41,7, modem1: Command is sent, waiting for the answer 2011-03-04 12:53:46,7, modem1: put_command expected (OK)|(ERROR), timeout occurred. 3. 2011-03-04 12:53:46,7, modem1: <- AT 2011-03-04 12:53:46,7, modem1: -> 2011-03-04 12:53:46,7, modem1: Command is sent, waiting for the answer 2011-03-04 12:53:52,7, modem1: put_command expected (OK)|(ERROR), timeout occurred. 4.

Does this give anyone any ideas ?

Does this happen with all other outgoing messages too?

And can you receive messages?

I think that the modem or SIM may be broken. After the PDU is sent, nothing is received within a one minute, and then the PDU is received but no information about sending of failure. There should be +CMGS: 23 OK, or some ERROR.

This is the same for all out going messages;

Will try and send some messages now - to see what happens

Thanks

PJ

No messages are being received - they arrive on the phone - but are not being picked up

Have restarted smsd and server

Still the same

Sorry, I forgot this topic . Is this problem still active?