Operating system name and version: MS Server 2003 64 bit (with Cygwin)
Version of smsd: 3.1.14
Smsd installed from: sources
Name and model of a modem / phone: Wavecom WISMO
Interface: USB

Hi Ke Ke,

We have been experiencing the SMSD process downtime quite frequently right now. It was down last friday, and today, it happened again. This issue is similar to what I had reported before "http://smstools3.kekekasvi.com/topic.php?id=643".

SMSD process is registered as a windows service. There was no one touching the modem or server during these days.

Today issue was:
After moving two files to checked folder, it didn't continue anymore. Therefore, we tried to restart the service and it was totally hanged.

Following are the log entry for your reference:
2011-08-10 09:46:29,5, smsd: Moved file /var/log/ssmd/outgoing/NDZlMzNmNmUtYTU5Ni00YzBlLTAwMDAtMDEzMWIxNWU4NmNl.txt to /var/log/ssmd/checked 2011-08-10 10:05:49,5, smsd: Moved file /var/log/ssmd/outgoing/MjY4N2Y5ZjEtNzIyMC1mMWQzLTAwMDAtMDEzMWIxNzAzMGU2.txt to /var/log/ssmd/checked 2011-08-10 10:07:15,2, smsd: Smsd mainprocess is awaiting the termination of all modem handlers. PID: 2156.

My suspects are:
. Is the file name very long for smsd to handle?
. Does SMSD not working when Server went into "Stand by / Sleep / Locked" mode?
. Does SMSD hang when connection to ISP is low or not able to connect?
. Does SMSD hang when someone trying to write a file in outgoing folder at that time SMSD is trying to send out another file in checked folder?
. Does anyone experience before similar to this problem?

This is my config on the server. Do I miss any configs?

Quote

devices = GSM1
logfile = /var/log/smsd.log
loglevel = 7

os_cygwin = yes
delaytime = 10
incoming_utf8 = yes
receive_before_send = yes
trust_outgoing = yes

checked = /var/log/ssmd/checked
failed = /var/log/ssmd/failed
incoming = /var/log/ssmd/incoming
outgoing = /var/log/ssmd/outgoing
report = /var/log/ssmd/report
saved = /var/log/ssmd/saved
sent = /var/log/ssmd/sent

#eventhandler = filename

[GSM1]
#init = AT+CMEE=1
init = AT+CMGF=1
pin = 2537
baudrate = 115200
rtscts = yes
memory_start = 1

device = /dev/com4
incoming = no
outgoing = yes
smsc = +6596197777

Quote

My suspects are:
. Is the file name very long for smsd to handle?

File name should be okay, but check some things later.

Quote

. Does SMSD not working when Server went into "Stand by / Sleep / Locked" mode?

You have to check this from the log. I assume that programs are not running when server is "Stand by" or "Sleep".

Quote

. Does SMSD hang when connection to ISP is low or not able to connect?

Smsd does not use network connection, unless network modem over TCP/IP is used.

Quote

. Does SMSD hang when someone trying to write a file in outgoing folder at that time SMSD is trying to send out another file in checked folder?

Smsd should not hang. Was there more than one message file, and you have seen that smsd was hanged, and another file is still remaining in the outgoing folder?

Quote

. Does anyone experience before similar to this problem?

I'll try to check this later.

Quote

This is my config on the server. Do I miss any configs?

Everything seems to be okay, but you do not need the init = AT+CMGF=1.