Operating system name and version: Windows
Version of smsd: no idea
Smsd installed from: sources / package repository : from package of SMS server tools
Name and model of a modem / phone: GSM
Interface: serial / USB / some adapter...


I would like to receive SMS from customer to our call center number (landline).
This SMS we want to store in a database.
So using your software is it possible to store the SMS information in our database?
Kindly clarify your software will suit for us or not?

Moreover, can we use a linksys or a netgear modem?
If Windows OS is used once we finished installing , how to proceed. Please explain.

I'm not sure about that "landline". This software works in GSM network only. You may have additional GSM number for SMSTools which will receive SMS. Phone calls to that number can be transferred to the landline, if necessary.

With eventhandler any processing is possible. When a SMS is received, eventhandler is called and this script or program can do whatever is required. For example, see this topic: Sample eventhandler to store messages into SQL database.

About Linksys or Netgear, without definition of a model I can only say that usually GSM modems will work fine with SMSTools. This Software needs a GSM modem with SMS command set according to the european specification GSM 07.05 (=ETSI TS 300 585), a character-based interface with hex-encoded binary transfer of message blocks ("PDU Mode") of it, and alphabet support according to the GSM 03.38 (=ETSI TS 100 900). In practice all new modems are useable.